.support-workspace{--st-bg: #f4f8f6;--st-panel: #fff;--st-ink: #162d29;--st-muted: #536661;--st-accent: #006b5c;--st-soft: #e8f3ee;--st-border: #c8d9d1;--st-note: #fff6d9;--st-danger: #a32d37;color:var(--st-ink);background:var(--st-bg);font:inherit;line-height:1.5;min-height:100%;padding:clamp(12px,2vw,24px);text-align:start;overflow-wrap:anywhere}body.dark-theme .support-workspace,[data-theme=dark] .support-workspace{--st-bg: #101e1b;--st-panel: #192e28;--st-ink: #e8f3ee;--st-muted: #b0c7bd;--st-accent: #8cddc7;--st-soft: #244c40;--st-border: #456155;--st-note: #403a24;--st-danger: #ffb4bd}body[data-theme=milky] .support-workspace,body[data-theme=light] .support-workspace,[data-theme=light] .support-workspace{--st-bg: #f4f8f6;--st-panel: #fff;--st-ink: #162d29;--st-muted: #536661;--st-accent: #006b5c;--st-soft: #e8f3ee;--st-border: #c8d9d1;--st-note: #fff6d9;--st-danger: #a32d37}body.selled-support-active .app-container{max-width:1600px;width:100%}#support-tickets-view{overflow-y:auto}.support-workspace *,.support-workspace *:before,.support-workspace *:after{box-sizing:border-box}.support-workspace :is(h1,h2,h3,h4,p){margin:0}.support-workspace h1{font-size:clamp(20px,2vw,28px);letter-spacing:-.025em}.support-workspace h2{font-size:19px}.support-workspace h3{font-size:17px}.support-workspace h4{font-size:15px}.support-workspace :is(button,input,select,textarea){font:inherit;color:var(--st-ink)}.support-workspace button{min-height:44px;border:1px solid var(--st-border);border-radius:10px;background:var(--st-panel);padding:9px 13px;cursor:pointer;white-space:normal;text-align:center}.support-workspace button:hover:not(:disabled){background:var(--st-soft)}.support-workspace button:disabled{opacity:.55;cursor:not-allowed}.support-workspace .st-primary{color:var(--st-panel);background:var(--st-accent);border-color:var(--st-accent);font-weight:700}.support-workspace .st-primary:hover:not(:disabled){background:var(--st-accent);filter:brightness(.92)}.support-workspace :is(button,input,select,textarea,summary):focus-visible{outline:3px solid var(--st-accent);outline-offset:3px}.support-workspace :is(input:not([type=checkbox]),select,textarea){width:100%;min-width:0;min-height:44px;padding:10px 12px;background:var(--st-panel);border:1px solid var(--st-border);border-radius:9px}.support-workspace textarea{display:block;resize:vertical}.support-workspace label{display:grid;gap:5px;font-size:14px;font-weight:600;min-width:0}.support-workspace .st-toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:12px;margin-block-end:16px}.support-workspace .st-toolbar h1{flex:1}.support-workspace .st-actions{display:flex;flex-wrap:wrap;gap:8px}.support-workspace .st-columns{display:grid;grid-template-columns:minmax(220px,300px) minmax(0,1fr);align-items:start;gap:14px}.support-workspace[data-staff=true] .st-columns{grid-template-columns:minmax(220px,290px) minmax(300px,1fr) minmax(220px,285px)}.support-workspace :is(.st-list,.st-detail,.st-inspector,.st-tools){background:var(--st-panel);border:1px solid var(--st-border);border-radius:14px;min-width:0;overflow:hidden}.support-workspace .st-list{padding:12px;display:grid;gap:12px}.support-workspace .st-filters{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.support-workspace .st-wide{grid-column:1/-1}.support-workspace .st-tabs{display:flex;flex-wrap:wrap;gap:6px}.support-workspace .st-tabs button{padding:8px 10px;font-size:13px}.support-workspace .st-tabs [aria-pressed=true]{background:var(--st-soft);border-color:var(--st-accent);color:var(--st-accent);font-weight:700}.support-workspace .st-ticket-list{max-height:62vh;overflow:auto;display:grid;gap:8px}.support-workspace .st-ticket{width:100%;display:flex;gap:8px;flex-wrap:wrap;align-items:start;text-align:start;padding:12px}.support-workspace .st-ticket.is-selected{background:var(--st-soft);border-color:var(--st-accent);border-inline-start-width:4px}.support-workspace .st-row-title{flex:1 1 110px;font-weight:700}.support-workspace .st-row-meta{display:block;flex-basis:100%;color:var(--st-muted);font-size:12px}.support-workspace .st-badge{display:inline-block;padding:3px 8px;background:var(--st-soft);color:var(--st-accent);font-size:12px;border-radius:6px;white-space:normal}.support-workspace .st-badge[data-status=RESOLVED]{background:transparent;border:1px solid var(--st-border);color:var(--st-muted)}.support-workspace .st-badge[data-status=PENDING_INTERNAL]{background:var(--st-note);color:var(--st-ink)}.support-workspace .st-detail-heading{padding:16px;display:flex;align-items:center;gap:12px;border-block-end:1px solid var(--st-border)}.support-workspace .st-detail-heading>div{flex:1;min-width:0}.support-workspace .st-id{font-size:11px;color:var(--st-muted)}.support-workspace .st-case-summary{padding:10px 16px;display:flex;flex-wrap:wrap;gap:10px;color:var(--st-muted);font-size:12px;border-block-end:1px solid var(--st-border)}.support-workspace .st-thread{padding:18px;max-height:54vh;min-height:120px;overflow-y:auto;display:flex;flex-direction:column;gap:14px}.support-workspace .st-message{padding:14px;border-radius:12px;background:var(--st-bg);max-width:94%;align-self:start;min-width:0}.support-workspace .st-message[data-author=agent]{align-self:end;background:var(--st-soft)}.support-workspace .st-message[data-author=system]{align-self:stretch;max-width:100%;border-inline-start:3px solid var(--st-border);border-radius:0}.support-workspace .st-message header{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:12px;color:var(--st-muted);margin-block-end:7px}.support-workspace .st-message p,.support-workspace .st-prewrap{white-space:pre-wrap}.support-workspace .st-composer{padding:16px;border-block-start:1px solid var(--st-border);display:grid;gap:12px}.support-workspace .st-private,.support-workspace .st-message.st-private{background:var(--st-note);border-inline-start:4px solid var(--st-accent)}.support-workspace .st-private-badge{display:inline-block;padding:2px 7px;border:1px solid var(--st-border);border-radius:6px;color:var(--st-ink);font-weight:700}.support-workspace .st-form{display:grid;gap:12px}.support-workspace .st-detail>.st-form{padding:18px}.support-workspace .st-inspector{padding:16px;display:grid;gap:16px;max-height:85vh;overflow:auto}.support-workspace .st-inspector .st-ticket{font-size:13px}.support-workspace .st-hint{color:var(--st-muted);font-size:12px;line-height:1.55;font-weight:400}.support-workspace .st-empty,.support-workspace .st-signin{padding:32px 16px;color:var(--st-muted)}.support-workspace .st-signin{display:grid;gap:14px;justify-items:start}.support-workspace .st-notice{padding:12px;background:var(--st-soft);font-size:13px}.support-workspace .st-error{padding:12px;margin-block-end:14px;display:flex;flex-wrap:wrap;align-items:center;gap:12px;border:1px solid var(--st-danger);border-radius:10px;color:var(--st-danger)}.support-workspace .st-error p{flex:1}.support-workspace .st-feedback{color:var(--st-accent);padding-block:8px;font-size:13px}.support-workspace .st-availability{display:flex;flex-wrap:wrap;align-items:center;gap:10px 18px;margin-block-end:14px}.support-workspace .st-availability label{display:flex;align-items:center;gap:10px}.support-workspace .st-availability input{width:22px;height:22px;accent-color:var(--st-accent)}.support-workspace .st-availability .st-hint{flex-basis:100%}.support-workspace .st-tools{padding:16px;margin-block-end:16px;display:grid;gap:12px}.support-workspace .st-tools .st-filters{grid-template-columns:minmax(140px,1fr) minmax(140px,1fr) auto;align-items:end}.support-workspace .st-procedure{padding:12px;background:var(--st-bg);border-radius:10px}.support-workspace .st-procedure summary{cursor:pointer;font-weight:700;min-height:32px}.support-workspace .st-procedure p{margin-block:10px}.support-workspace .st-metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin:0}.support-workspace .st-metrics>div{padding:12px;background:var(--st-soft);border-radius:9px}.support-workspace .st-metrics dt{font-size:13px}.support-workspace .st-metrics dd{font-size:24px;font-weight:700;margin:0}.support-workspace .st-alerts{display:grid;gap:12px}.support-workspace .st-alert{padding:14px;border:1px solid var(--st-border);border-radius:10px;display:grid;gap:10px}.support-workspace ul{padding-inline-start:22px;margin-block:8px}@media(max-width:1100px){.support-workspace[data-staff=true] .st-columns{grid-template-columns:minmax(210px,270px) minmax(0,1fr)}.support-workspace .st-inspector{grid-column:2;max-height:none}}@media(max-width:700px){.support-workspace{padding:12px}.support-workspace .st-columns,.support-workspace[data-staff=true] .st-columns{display:flex;flex-direction:column}.support-workspace :is(.st-list,.st-detail,.st-inspector){width:100%}.support-workspace[data-mode=list] :is(.st-detail,.st-inspector){display:none}.support-workspace[data-mode=detail] .st-list,.support-workspace[data-mode=new] :is(.st-list,.st-inspector){display:none}.support-workspace .st-toolbar{gap:8px}.support-workspace .st-toolbar .st-actions{flex-basis:100%}.support-workspace .st-toolbar .st-actions button{flex:1}.support-workspace .st-thread{max-height:48vh;padding:12px}.support-workspace .st-detail-heading{display:grid;grid-template-columns:max-content minmax(0,1fr);align-items:start;padding:12px}.support-workspace .st-detail-heading>button{grid-column:1;grid-row:1}.support-workspace .st-detail-heading>.st-badge{grid-column:2;grid-row:1;justify-self:end}.support-workspace .st-detail-heading>div{grid-column:1 / -1;grid-row:2}.support-workspace .st-detail-heading .st-id{display:block;max-width:100%;overflow-wrap:anywhere;word-break:normal;unicode-bidi:isolate}.support-workspace .st-tools .st-filters{grid-template-columns:1fr}.support-workspace .st-ticket-list{max-height:none}}@media(prefers-reduced-motion:no-preference){.support-workspace .st-detail{animation:st-appear .16s ease-out}@keyframes st-appear{0%{opacity:.65;transform:translateY(3px)}to{opacity:1;transform:none}}}